BraidCare Hair Purchase Policy
By purchasing from BraidCare, you acknowledge that you have reviewed the product description, hair specifications, and care instructions before purchasing. BraidCare is not responsible for damage, misuse, improper installation, or improper care of the hair after purchase.
All hair sales are final. We do not accept returns, refunds, or exchanges unless an error was made on our behalf.
If you believe you received an incorrect or defective item, please contact us within 48 hours of delivery at theannahspot@gmail.com. Items must be unused, unaltered, and in their original condition.
Please allow 3–7 business days for processing and 3–5 business days for delivery. Tracking information will be provided once your order ships.
Once your package has been handed to the carrier, BraidCare is not responsible for lost, stolen, delayed, or damaged packages. Please contact the carrier directly regarding delivery issues.
By completing your purchase, you agree to these terms.